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    Daily game checks.
    Zero downtime

    Automated healthchecks ensure your casino games run smoothly, every hour, every day.

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    Project outline

    PlayPatrol is a monitoring tool for online gaming platforms, including online casinos. It automates daily healthchecks of active games, detecting downtimes or issues before they impact GGR. Real-time alerts let operators fix problems fast—often before players or owners even notice.

    The business goals of the Client:

    • Maximize revenue stability
    • Enhance player experience
    • Reduce operational overhead
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    About client

    At createIT, we have been developing software and web solutions for nearly two decades for Clients worldwide. We are an international team of more than 120 developers based in two different locations, with headquarters in Poland.

    Solution

    The development of PlayPatrol began with the creation of a robust automated testing framework, designed to execute and monitor online casino games developed by game studios. This framework simulates user interactions across a variety of games, enabling consistent, repeatable testing scenarios without manual intervention.

    To enhance the accuracy and scalability of these automated tests, we integrated an AI-based image and video recognition model.
    This model analyzes recorded test runs, automatically verifying potential errors.

    By using visual data, PlayPatrol can validate game functionality even when traditional test scripts fall short. Recognizing the need for a more accessible and scalable approach, we then developed a simplified version of the solution.

    This streamlined tool allows swift bulk verification of games across any online gaming platform.

    The setup process is semi-automated, eliminating the need to manually script individual test cases for each game. The final product is a flexible, scalable, and intelligent monitoring tool that supports both game providers and casino operators. It ensures platform stability and minimizes downtime risks, offering early detection of issues before they affect player experience or revenue.

    Features

    Daily healthchecks that mimic real user behavior

    PlayPatrol navigates casino page, finds the game and plays it.

    Video reports

    each healthcheck is recorded and processed by AI-based recognition model that automatically classifies the healthcheck as passed or failed. All videos are available for verification in the dedicated dashboard.

    WordPress Integration

    WinWords AI connects directly with WordPress for easy content management.

    Immediate alerts

    when any issue is detected, an automatic alert is sent to the Client via the designated communication channel.

    Results dashboard

    all healthchecks results and data are saved in results dashboards, so Client can track which games are prone to glitches

    Sector: iGaming
    Services: QA
    Solutions: Websites and Apps
    Technologies:

    Does your company need a similar solution or would you like to go down an individual path?

    We are ready for both!

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